Unfairly Labeled How Your Workplace Can Benefit From Ditching Generational Stereotypes (Audible Audio Edition) Jessica Kriegel Karen Saltus LLC Gildan Media Books
Download As PDF : Unfairly Labeled How Your Workplace Can Benefit From Ditching Generational Stereotypes (Audible Audio Edition) Jessica Kriegel Karen Saltus LLC Gildan Media Books
A blueprint for managing people, not generations.
Unfairly Labeled challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong - and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way. Kriegel's experience as organizational developer at Oracle puts her squarely in the talent strategy realm, where she works to optimize leadership development, team effectiveness, and organizational design. Drawing upon her experiences with workers of all ages and types, she shows how behaviors know no generational boundaries and how to work with people based on their talents, strengths, and weaknesses rather than simply slapping on a generational label and fitting them into an arbitrary slot.
There are 80 million millennials in America, yet there are myriad books on "managing millennials" and "working with millennials" and "the problem with millennials". This audiobook shows that whether you're working with millennials, Generation X, or baby boomers, age is not the issue - it's the interpersonal dynamics that matter most.
- Examine the concept of "generational issues"
- Explore the disparate reality of each 20-year generational span
- Learn to understand and work effectively with other generations
- Facilitate intergenerational understanding sessions
Unfairly Labeled How Your Workplace Can Benefit From Ditching Generational Stereotypes (Audible Audio Edition) Jessica Kriegel Karen Saltus LLC Gildan Media Books
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Unfairly Labeled How Your Workplace Can Benefit From Ditching Generational Stereotypes (Audible Audio Edition) Jessica Kriegel Karen Saltus LLC Gildan Media Books Reviews
I selected "Unfairly Labeled" based on Wiley as the publisher and I tried to keep an open mind when I started reading. Still, I felt some mental push-back on my part when I started and it wasn't until I got into the chapters on stereotypes that it started to come together and made more contextual sense. It does make sense if a person does stereotype but I've found in my workplace, the only stereotype really is "Do they work well/hard?" or "Maybe this work isn't for that person". Or at least, that's what I thought but in reading this book, I do recognize some behaviors between the generations. There is a lot of interesting information that makes it worth the read. I think the thing that got tiresome is the focus on millennials, because older generations are labeled too. But again, this book is focused on how to handle millennials but a reader is expecting it to be about the different generations, the reader may want to find another book.
Kriegel makes a compelling argument about not over generalizing any generation, from people currently in their teens/twenties to those in their seventies and older. Her research mostly focuses though on the individuals currently identified as Millenials, people born roughly between 1982-2000, stating that this group is saddled with many negative perceptions that misjudge and incorrectly perceive their behaviors. The general consensus is that it is not reasonable or smart to classify a group of people based on their birth years; instead focus on people's individual characteristics and how people can learn from one another. As the title suggests, there are tips and strategies for the work environment too.
I recently read a similar book titled What Millennials Want From Work, which came to the same conclusion as Unfairly Labeled, though it has a less defensive tone than Unfairly Labeled. In addition, Unfairly Labeled makes the case that it is inappropriate to label a generation with negative generalizations, in the same way it is wrong to classify a group of people by their race. As much as I agree that making a wide generalization based on race is wrong, I don't think it is the right comparison. A person is born into a race, while the classifications associated with a generation are likely to change over time, as the individuals get older. I have a hunch that when people now labeled the Greatest Generation were in their teens and twenties, the adults in their lives may have thought many of the younger set were not the responsible people they ultimately turned out to be. People's attitudes and behaviors change over time, but one's race does not. It would have been better to find a different comparison to demonstrate that the labels are not a good way of clustering a group of people, such as a group of individuals who all live in one geographic area.
All that stated, I will be summarizing both of these books for a report to my leadership at work, as I think both offer good insight into how to work together in an effective and productive manner.
We seek to simplify the world around us and one way of doing it is to categorize people. This grouping is often driven by our biases, but we don't realize it. Since the millennials are the new generation that is most attractive to marketers countless books have been written about how they think and what motivates them. Kriegel argues that labels are meaningless and often unfair and tend to obfuscate the real qualities of a generation.
Millennials span from 1980 to 2000, and lumping a 16 year old with a 36 year old millennial creates a challenge in understanding them. There are some that have yet to enter college, some in the work force and yet others who have started families. She argues that it may be better to try and understand consumers by their age rather than their generational label. She's right that the way a generation answers a question is due to their lifestage and age more than a generational label. If the Boomers were influenced by "work ethic" in their 30s/40s and millennials by technology and pop culture in their teens and 20s then these could be markers of their age rather than their generation.
In the rest of the book she encourages the reader not to give in to stereotypes, but to evaluate people as individuals. She cautions organizations not to devise recruitment strategies and other workplace strategies around these generational labels. The last part of her book, she details responses from surveys of managers and the new hires comprising of "millennials" to illustrate that the real issues confronting them were not generational.
Overall, it's an interesting observation by a millennial to not give in to stereotypes about her generation, but I think this idea could have been put forward in an article rather than a book. A lot of material in the book was re-statement of obvious facts and the survey discussion seemed to lengthy, it could have been summarized in a few bullet points. 3 stars.
I had a chance to meet Dr. Kriegel after reading her book. Great book and great speaker. It was highly entertaining and thought provoking! A must read!
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